1. Home
  2. FAQ
Frequently Asked Questions

133x FAQ — All Your
Answers Right Here

From registration and payments to betting and security — this page has clear, straightforward answers to any question you might have about 133x. Check here before reaching out to support.

50+ Questions with complete answers
In English In Simple Terms
24/7 Up-to-Date Information
Live Chat Quick Help

What would you like to know about?

The 133x FAQ page covers 6 main topics in detail. Click below to jump directly to any section.

Account & Registration

Answers to all your questions about creating a new account, logging in, resetting your password, and updating personal details.

Deposits & Withdrawals

Learn about depositing and withdrawing via bKash, Nagad, and other payment methods — including processing times and limits.

Betting & Odds

How to place bets, understanding odds, live betting, using bonuses, and how winnings are paid out.

Security & Privacy

Account security, two-factor authentication, personal data privacy, and how to protect yourself from fraud.

Mobile App

Everything you need to know about downloading, installing, and updating the 133x app, plus mobile betting support.

Bonuses & Promotions

Learn about the welcome bonus, reload offers, cashback, referral program, and special event promotions.

Account & Registration

To register at 133x, start by visiting the on the registration page Enter your mobile number or email address, create a strong password, and provide an invitation code if you have one. Verify via OTP and your account will be ready. The whole process takes just 2–3 minutes.

No. Under 133x's policy, each person is allowed only one account. If multiple accounts are detected, all accounts may be permanently suspended and balances forfeited.

on the login page Click the "Forgot password?" link. Enter your registered mobile number or email address and a reset link will be sent to you. Click the link and set a new password. The link remains valid for 15 minutes.

KYC is not required for small bets and deposits. However, verifying your identity with a national ID or passport is recommended for large withdrawals or to secure your account. Completing KYC also increases your withdrawal limit and speeds up the process.

Yes, most details such as email, mobile number, and address can be updated directly from your profile settings. However, changes to your name or date of birth require contacting support and may need identity verification documents.
Deposits & Withdrawals

133x supports deposits via bKash, Nagad, Rocket, and bank transfer. bKash and Nagad are the most popular and process instantly. The minimum deposit is ৳200, and the maximum varies by payment method.

Deposits via bKash and Nagad are usually credited to your account within 5 minutes. Bank transfers may take up to 24 hours. If more than 30 minutes have passed, Help Center Contact us.

Withdrawal requests are typically processed within 1–4 hours. Accounts with completed KYC verification are processed even faster. Your funds will reach your bKash or Nagad number within 24 hours at most.

The minimum withdrawal at 133x is ৳500. Withdrawals from bonus balance require meeting the applicable wagering requirements. Your main balance (deposited funds and winnings) can be withdrawn at any time.

133x does not charge any withdrawal fees. However, bKash or Nagad may apply their own transfer charges as per their respective policies. For more details, Financial Transactions View Page.
Betting & Odds

133x offers betting on more than 30 sports, including cricket, football, tennis, kabaddi, badminton, basketball, and e-sports. Cricket, the most popular sport in Bangladesh, has the widest range of markets. To browse all sports, Sports Go to the page.

Live betting means placing wagers on a match in real time while it's still in progress. Odds shift every moment as the game unfolds — a wicket, a goal, any key event can change them instantly. If you can make quick decisions, live betting opens up some great opportunities.

Once the match result is confirmed, your winnings are automatically credited to your 133x balance. This usually happens within 30 minutes of the match ending, after which you can withdraw at any time.

Once a bet is confirmed, it generally cannot be cancelled. However, if a match is cancelled or abandoned, your stake is automatically refunded. In certain situations, you may use the Cash Out feature to secure a partial payout.

Odds are a number that tells you how much you'll win for every BDT 1 wagered. For example, odds of 2.5 mean a ৳100 bet returns ৳250 if you win. The lower the odds, the higher the chance of winning. To learn more, Match Odds View Page.
Security & Privacy

Yes. 133x uses 256-bit SSL encryption. Your personal and financial data is fully encrypted and never shared with any third party. To learn more about our Privacy Policy, Privacy Policy View Page.

Go to your profile settings, navigate to the "Security" section, and enable 2FA. Choose either Google Authenticator or SMS OTP. Once active, a verification code will be sent to your phone each time you log in — without it, no one can access your account.

Change your password immediately and log out of all devices. Then email support@133x.ws or Help Center notify us via Live Chat. Our security team will quickly lock the account and launch an investigation.

No. 133x never sells or shares your personal or financial information with third parties. Only the data strictly necessary for payment processing is transmitted securely. Our full Privacy Policy here for more details.
Mobile App

Even though the 133x app isn't available on the Google Play Store or Apple App Store, Download Page You can download the APK file directly and install it. iOS users can add the website to their home screen via Safari.

First, go to your phone's Settings → Security and enable "Unknown Sources" or "Install Unknown Apps". Then Download Page Download the APK, tap the file, and select Install. Once installed, open the app and log in.

When a new update is available, you'll get a notification directly inside the app. Or Download Page Download the latest APK and install it over your existing app — your account and data will not be affected.

First, fully close the app and reopen it. If that doesn't work, clear the cache (Settings → Apps → 133x → Clear Cache). If the issue persists, uninstall and reinstall the app, or Help Center Contact us.
Bonuses & Promotions

A 100% welcome bonus is automatically added when you make your first deposit on a new account. For example, a ৳1,000 deposit earns you an extra ৳1,000 in bonus. Wagering requirements must be met before the bonus balance can be withdrawn.

Yes, you can use your bonus balance to bet on any sport. However, bonus funds cannot be withdrawn directly — they convert to real money after a specified number of bets. For full terms, Terms & Conditions to read more.

Copy your referral code or link from your profile and share it with a friend. When your friend registers using that code and makes their first deposit, you both receive a bonus. The referral bonus amount may vary depending on the current offer.

Quick Help: If your question isn't covered in this FAQ, contact our support team directly. We typically respond within 30 minutes.

Direct Contact
Email Support
support@133x.ws
Live Chat
Go to Help Center
Response Time
Active 24/7
Responsible Gaming

For users aged 18+ only. Betting is entertainment — not a source of income. Know your limits.

Learn More

Still Have Questions?

If you can't find your answer in the FAQ, our support team is always here to help.

Live Chat

The fastest way to get help. Average response time is under 5 minutes.

Start Chat

Email Support

Email us for detailed issues. We respond within 30 minutes.

support@133x.ws

Help Center

Detailed guides, video tutorials, and step-by-step solutions.

Help Center

Join 133x Now

Got your questions answered? Don't wait — register at 133x and start betting today. A 100% welcome bonus is waiting for all new members.

Register Now App Download
500K+ Active Members
30+ Sports Betting Markets
Instant Deposits & Payouts
100% Secure SSL Encrypted
বাংলা